Privacy Policy

1. Information We Collect

We may collect information you give us directly, such as your name, email address, phone number, billing details, manuscript, project description, files, feedback, approvals, and any communications with our team. We may also gather basic technical details like IP address, browser type, device information, referring page, pages visited, and approximate location, typically through server logs, cookies, or analytics tools.

2. How We Use Information

• Respond to your questions and provide consultations.
• Prepare proposals, process orders, and deliver publishing services.
• Communicate with you about drafts, approvals, payments, and project status.
• Improve website performance, security, and the overall customer experience.
• Prevent fraud, enforce agreements, and meet legal obligations.
• Send promotional communications where permitted; you can opt out at any time.

3. How We Share Information

We do not sell personal information. We may share information with trusted service providers that help with hosting, payments, communications, analytics, design, printing, distribution, or project delivery. Information may also be disclosed when the law requires it, to protect rights and safety, in connection with a business transfer, or with your direction or consent.

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences, understand traffic patterns, improve functionality, and measure campaign performance. You can manage cookies through your browser settings, though turning some off may affect certain website features.

5. Data Retention and Security

We keep information for as long as reasonably necessary to deliver services, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. We rely on reasonable administrative, technical, and organizational safeguards, though no method of online transmission or storage can be guaranteed completely secure.

6. Your Privacy Choices

Depending on where you live, you may have the right to request access, correction, deletion, restriction, or a copy of certain personal information, and to object to or opt out of some uses. We may need to verify your identity before completing a request. You can unsubscribe from marketing emails using the instructions in the message or by reaching out to us directly.

7. Children and External Links

Our services are not directed to children under 13, and we do not knowingly collect their personal information. Our website may link to third-party websites or platforms, and those sites are governed by their own privacy practices.

8. Contact Us

For privacy questions or requests, email info@brightfieldpublishing.com or write to 1631 Corporate Pl, La Vergne, TN 37086.